Effective Date: March 24, 2026

Welcome to The 1 and Only Agency (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, or communication platforms, you agree to be bound by these Terms and Conditions.

1. Use of Services

By using our website and services, you confirm that you are at least 18 years old and agree to use our services only for lawful purposes. You agree not to use our services in any way that could harm the Company or others.

2. Services Provided

The 1 and Only Agency provides digital marketing, automation, and business support services. We reserve the right to modify or discontinue any service at any time without notice.

3. Intellectual Property

All content on this website, including text, graphics, logos, and materials, is the property of The 1 and Only Agency and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

4. Payments and Refunds

All payments for services are subject to the terms outlined in your specific service agreement. Due to the nature of digital services, all sales are final unless otherwise stated in writing.

5. Limitation of Liability

To the fullest extent permitted by law, The 1 and Only Agency shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

6. SMS Terms of Service

By opting into SMS communications, you agree to receive text messages from The 1 and Only Agency related to appointments, service updates, and promotional offers.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].

Carriers are not liable for delayed or undelivered messages.

We do not share, sell, or rent SMS opt-in data or consent with any third parties for marketing purposes.

7. User Responsibilities

You agree to provide accurate and complete information when using our services. You are responsible for maintaining the confidentiality of any login credentials associated with your account.

8. Third-Party Services

We may use third-party platforms to deliver our services. We are not responsible for the policies or practices of those third parties.

9. Termination

We reserve the right to terminate or suspend access to our services at any time, without notice, for any conduct that we believe violates these Terms.

10. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of those changes.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Maryland, without regard to its conflict of law principles.

12. Contact Information

If you have any questions about these Terms and Conditions, you may contact us at:

The 1 and Only Agency

Email: [email protected]

13.Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at www.the1andonlyagency.com/privacy-policy