PRIVACY POLICY

Effective Date: March 24, 2026

The 1 and Only Agency (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

- Full name

- Email address

- Phone number

- Business information

- Any other information submitted through forms on our website

We may also collect non-personal information such as:

- IP address

- Browser type

- Device information

- Website usage data

2. How We Use Your Information

We use the information we collect for purposes including:

- Providing and delivering our services

- Responding to inquiries and customer service requests

- Sending updates, marketing communications, and promotional materials

- Scheduling and confirming appointments

- Improving our website and services

- Ensuring compliance with legal obligations

3. SMS Communication

By providing your phone number, you consent to receive SMS messages from The 1 and Only Agency. These messages may include appointment reminders, service updates, and promotional offers.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].

We do not share, sell, or rent SMS opt-in data or consent with any third parties for marketing purposes.

4. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

- Trusted third-party service providers who assist in operating our business (e.g., CRM systems, email platforms)

- Legal authorities when required by law or to protect our rights

All third parties are required to maintain the confidentiality and security of your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

- Request access to your personal information

- Request correction or deletion of your information

- Opt out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information